Privacy Policy

At Holistq, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services.

1. Information We Collect:

  • Personal Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details.
  • Usage Data: We may collect information about your interactions with our website, including your browsing activity, pages visited, and device information.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

2. How We Use Your Information:

  • We use the information we collect to process orders, fulfill requests, and provide customer support.
  • Your information may also be used to improve our website, personalize your experience, and communicate with you about products, promotions, and updates.
  • We may use cookies and similar technologies to analyze website traffic, monitor user activity, and enhance our marketing efforts.

3. Information Sharing and Disclosure:

  • We may share your personal information with third-party service providers and partners who assist us in operating our website, processing payments, and delivering products.
  • We may also share your information in response to legal obligations, law enforcement requests, or to protect our rights, property, or safety.

4. Data Security:

  • We take reasonable measures to safeguard your personal information and protect it from unauthorized access, use, or disclosure.
  • However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

5. Your Choices and Rights:

  • You have the right to access, update, or delete your personal information by contacting us directly.
  • You may also choose to opt out of receiving promotional emails or marketing communications from us by following the unsubscribe instructions provided in the emails.

6. Children's Privacy:

  • Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

7. Changes to This Privacy Policy:

  • We reserve the right to update, modify, or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
  • We encourage you to review this Privacy Policy periodically for updates and changes.

8. Contact Us:

  • If you have any questions, concerns, or inquiries regarding our Privacy Policy or the handling of your personal information, please contact us at privacy@holistq.com.

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Have more questions?

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Holistq is proudly based in Melbourne, Victoria, Australia. Our black seed oil and wellness supplements are produced to the highest quality standards, with products sold both online and through stockists across Australia.

Black seed oil is derived from the seeds of the Nigella sativa plant — a flowering herb native to Western Asia, also known as black cumin. The seeds are small, deep-black, and sharp-cornered, growing from a plant that reaches up to 16–24 inches tall with delicate white flowers.

Holistq’s organic black seed oil is extracted using the cold-pressed method, meaning no heat or chemicals are used. This preserves the full spectrum of naturally occurring constituents, including vitamins, minerals, and the prized active compound thymoquinone (TQ).

Thymoquinone is the primary bioactive compound found in black seed oil (Nigella sativa). It is the compound most associated with the health-supporting properties of black seed, and is the reason Holistq’s products are labelled ‘TQ-Activated’.

When you buy a thymoquinone supplement from Holistq, you can be confident our products contain a meaningful, standardised concentration of TQ — not a diluted or low-quality oil. Our TQ-Activated Black Seed Oil Capsules are one of the most popular natural health supplements in our range.

Black Seeds: The whole Nigella sativa seed. Can be eaten on their own or added to cereals, salads, breads, and smoothies. These seeds are the starting point for our cold-pressed oil.

Black Seed Oil: 100% pure, organic, cold-pressed Nigella sativa oil. It can be taken orally or applied topically to the skin and scalp — making it one of the most versatile natural health products in our range.

Black Seed Oil Capsules: Our TQ-Activated Black Seed Oil Capsules contain 100% pure black seed oil in easy-to-swallow vegecaps — ideal for those who prefer not to take oil directly. They are vegetarian and vegan-friendly.

Note: Black seed oil and capsule form is approximately 35% more concentrated than whole seeds, making them a highly efficient natural herbal supplement.

Yes. Our TQ Organic Black Seed Oil is certified organic and produced using cold-press extraction — no heat, no chemicals, no dilution. It contains 100% pure Nigella sativa oil with no additives or fillers. This is what sets Holistq apart as one of Australia’s best black seed oil brands.

Not at all. Holistq’s natural health supplements are designed for people of all ages and states of health. Many of our customers take black seed oil daily as part of a proactive wellness routine — to support immune health, energy, hair growth, joint comfort, and overall vitality. You don’t need to be sick to benefit from natural herbal supplements.

Holistq Black Seed Oil is incredibly versatile:

Oral use: Take directly by the teaspoon, add to smoothies, juices, or warm water with honey

Topical use: Apply directly to the skin or scalp to support hair growth and skin health

Cooking: Use as a nutritious addition to salad dressings, dips, or drizzled over food

For topical use, we recommend doing a small patch test first. If no adverse reaction occurs within 24 hours, you can continue using it on your skin and scalp.

Black seed oil is increasingly popular as a natural supplement for hair health. Many customers use our organic black seed oil and black seed hair oil topically on the scalp to support hair growth and reduce hair loss. Our hair supplements range is specifically curated for those seeking natural solutions to hair and scalp concerns.

Black seed oil contains thymoquinone, which has been studied for its natural anti-inflammatory properties. Our joint pain supplements collection includes black seed oil products that customers use as a complementary supplement for joint comfort and pain relief. As always, we recommend consulting a healthcare professional for specific health concerns.

The safety of black seed oil during pregnancy has not been fully validated in clinical research. We strongly advise that Holistq Black Seed Oil is not taken during pregnancy. Please consult your GP or midwife before starting any new natural health supplement while pregnant or breastfeeding.

Ordering, Shipping & Subscriptions

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You can buy all of Holistq’s natural health supplements online at holistq.com. We offer fast, reliable shipping across Australia. Orders over $39.95 qualify for free shipping within Australia, making it easy and affordable to stock up on your favourite wellness supplements.

Our Subscribe & Save service lets you enjoy 5% off every order while ensuring you never run out of your favourite health supplements. Here’s how it works:

Visit any product page and select the ‘Subscribe & Save 5%’ option below the product price

Choose your preferred delivery frequency (monthly, bi-monthly, etc.)

Skip, pause, or cancel deliveries anytime from your account

Swap or adjust which wellness supplements you receive at any time

It’s flexible, hassle-free, and the smartest way to buy natural health products online in Australia.

Absolutely. Your Holistq subscription is fully flexible. You can log in to your account at any time to:

Update your delivery schedule

Swap or add products

Skip a payment

Cancel your subscription

You can also reach our team at support@holistq.com and a subscription specialist will assist you.

Unfortunately, Afterpay does not support subscription purchases. If you’d like to subscribe and save 5% on your herbal supplements, you’ll need to pay via credit/debit card or PayPal. One-off orders are eligible for Afterpay.

Still got any questions?

We're here to help

Reach out to the Holistq team via our contact form or email us at

support@holistq.com